A. You can proceed with the booking via our instant booking site or you can email us. An advance is required to secure your booking. We will hold your booking on all travel portals for 5 hours to make the 70% -100% advance.

If your stay is within the next 60 days then 100% advance is required.

If your stay is more than 60 days in away then 70% deposit is required now and the remaining 30% is due 60 days before arrival.

A refundable security deposit of INR 5000 cash per room is collected on arrival, and returned upon check out subject to room inspection.

A. Sorry it’s not possible. Our rental prices are just for the accommodations. Airport Pickup/daily rental can be organised by us with a third party after your booking is confirmed. You will have to pay the rental company directly and not us.

A. Any rental amount paid is strictly non-refundable. We will not able to refund any money once the booking is confirmed. Please make sure your dates are confirmed before you do the booking with us. If you are staying at the resort and need to leave early, the rental fee is only refundable if we get another booking for the same amount for the same period.

We recommend that you take holiday insurance to cover the expenses incurred for cancelling your trip such as sickness, injury, or death of you, a family member, or a travelling companion.

A. C forms are required to be filled by all foreign nationals’ i.e. non Indian nationals. OCI and POI holders are also required to complete C forms. These forms must be submitted on the day of arrival as per the rules set by the Government of Goa. The following information is required to fill out the C forms. If you are able to send the following information prior to arrival is will save a lot of time during check in. Please ensure that you send us the following information to complete the C form online.
1. Copy of Passport
2. Copy of Indian visa
3. Surname
4. First and middle names of passport holder (in full as given in the passport)
5. Sex
6. Date of birth
7. Nationality
8. Address in country where permanently residing
9. City where permanently residing
10. County where permanently residing
11. Passport Number
12. Place of Issue of passport
13. County of Issue of passport
14. Date of issue of passport
15. Date of expiration of passport
16. Visa Number
17. Place of Issue of visa
18. County of Issue of visa
19. Date of issue of visa
20. Date of expiration of visa
21. Type of visa e.g. T or X type
22. Country arrived from
23. City arrived from
24. Place arrived from
25. Date of arrival in India
26. Date of arrival at Villa Calangute
27. Estimated time of arrival at Villa Calangute
28. Intended duration of stay (no. of days)
29. Are you employed in India?
30. Purpose of visit, choose one of the following (Business, Official, Employment, Education,
Conference, Visiting friends/relatives, Medical/health, Religious, Holiday, sports, other. 31. Next destination proceeding to (in India or abroad, please state place, city and country)

A. To become an affiliated travel agent, please login here .

A. The number of people including children should be mentioned at the time of the booking. Extra guests will strictly not be entertained on arrival within the premises. Only photographic government issued IDs will be acceptable with full address. PAN cards will not be accepted.

1.1- For Indian Nationals (i.e. Indian Passport holders). Original IDs must be carried by each member staying at the villa. We accept the following types of ID (passport , election card, driving license), these must be issued by the Government of India and contain a photo of the guest.

1.2-For Foreign Nationals (i.e Non-Indian Passport holders including OCI and NRI holders) 3 items are required, Passport photocopy, visa photocopy and completed C from. Original IDs must be carried by each member staying at the villa. Only passports are accepted as a form of ID. The following information is required to fill out the C forms. www.villacalangute.com/cform.pdf.

(The Navhind Times Wednesday, January 1st 2014) : Panjim: The district magistrate, north Goa has ordered that owners/management of all hotels, lodging and boarding, private guest houses, paying guest accommodations of all religious bodies, shall not allow any visitor/guest to check in without providing any government identity proof such as smart card, voter card, driving licence, employment card, ATM card or any other photo identity card issued by the recognized authority and the in-charge of such accommodations shall provide all such information for inspection to the police authority. This order has come into force with effect from December 30 2013 and will to effective for a period of 60 days, that is, up to February 27, 2014, both days inclusive unless withdrawn earlier. Any person contravening this order shall be punishable under section 188 of the Indian penal code. The number of people including children should be mentioned at the time of the booking. Extra guests will strictly not be entertained on arrival within the premises.

A. Our instant booking site has the latest deals and room availability. Check out our customer loyalty program, PLUSH CASH , where you stay now and get cash back against future bookings, recommend a friend and unlock birthday treats. we are confident that our prices are very reasonable in terms of our service, location, facilities and quality of accommodations provided. The pictures displayed on this website are a true representative of the property you will be staying at. All our properties are well maintained, clean and tidy. Please note that we are offering luxury not budget accommodations and like to ensure our guests enjoy the comfort associated with luxury accommodations. Please read our online reviews and judge for yourself.

NO. It’s not possible. Once the booking is confirmed for 'X' number of people, no reduction in the price will be accepted if the number of individuals decreases. WHY? Firstly we give preference to bookings with a higher number of guests. Secondly, if you book a hotel which is based on double occupancy (like our rooms are) and you cancel the room booking, you would not receive any refund. We follow the same policy.

A. This is strictly not acceptable by us. The number of people including children should be mentioned at the time of the booking . If the number of guests increases after you have confirmed the booking please let us know asap and we can see if we can accommodate you prior to your arrival. Please note we will not exceed the maximum occupancy of the rooms.

Extra guest will strictly not be entertained on arrival within the premises. We request you to make alternative arrangement for the extra guest before entering our resort and to avoid disappointment. If we find out that extra individuals are staying at the resort without our knowledge, or your disclosure, your full security deposit will be forfeited without discussion and any differences in rent will have to be paid accordingly.

A. Yes we do accept Credit Cards or Direct Online Payments via PAYU and PAYPAL. PAYU give you multiple gateways to process your card transaction ex Visa/Mastercard/Diners/Amex credit Cards, All Debit Cards including Maestro, 33+ Net banking options, etc. Payment by credit cards 3% transaction fee applicable.

PAYPAL is a global e-commerce business allowing payments and money transfers to be made through the Internet. You will have to pay in USD and also pay 5% USD transaction fee from your end towards this transaction which will be included in the booking amount.

Alternatively you can do the payment directly to our bank account via Cash/Cheque/Online Transfer from any location in India or abroad.

A. All pending rental fees are due 60 days before your arrival date.

If the booking is a walk in, then 100% of the rental fee is due on check in.

The INR 5000 Security Deposit must be handed over to the front desk in Cash (we do not accept any other mode) on arrival during registration.

Please note the management has right to refuse admission inside the resort if you do not comply with the rules which were mentioned to you via email before doing the booking.

A. Sorry it is not possible. We are looking for guests who are serious about their booking with us. We do not want to miss out on potential clients who are willing to pay 100% payment towards the service we provide. All rental amount is due 60days before arrival and is non-refundable, so please ensure you are 100% sure before making your booking.

A. Yes this is possible; this is Villa Calangute's official website. We recommend that you book directly with us as we know more about our villa than any agent and we offer you net rates. If you have paid more than the price mentioned on this website, then this is because the travel agents and affiliated website charge extra 15-25% commission. We only receive the amount displayed on our website, the rest of the money they keep towards the service they have provided for you.

We are not responsible for any commission or omission done while booking via affiliated websites or travel agents. We have always requested them to display all the information regarding the booking. If they have not informed you about our services/terms & conditions then we are not responsible for their mistakes.

A. GST is extra and will be levied at the time of payment. The GST rate applicable is either 12% or 18% depending on the total rental amount.

A. Each guest is provided with a towel and pool towel. Our standard policy is to change your bed linen and towels every forth day of your stay and again at check-out. If you would like your linens or towels changed sooner, we will gladly do so.

SAVE OUR OCEANS - Our resort is themed under the sea and we believe it important to save our vital limited resources. Most of the travelers who stay in this room reuse their towels at least once during their stay. This saves of lots of water, oil and prevented detergent from being released into the environment. Thank you for your consideration.

A. Daily housekeeping service is available between 11 am to 4 pm.

A. 80% of hotels and guest houses have a standard check in time at 12pm and check out at 10am. We also strictly follow the same rule. By deviating from these timings, we are blocking a potential booking for the next/ previous day which can affect our business. We want all transitions of checkins/ checkouts to be smooth so please accept this timing before you confirm the booking.

If you want a very early morning checkin and late evening checkout you will have to pay full nights price for the next/previous day. Please understand from our business point of view.

An extra cost of INR 5,000 per hour is applicable for checkouts not done by 10am. This is to ensure that the next guests are not kept waiting at the gate while you have exceed your time limit of checkout. We are very strict on this as we have made it clear to you from day one.

You must inform our office or via email 24 hours in advance about your correct checkout time. The respective housekeeper will be called to the premises to check full inventory at the room during your checkout. If anything is missing or damaged, one has to pay for it. At the 11th hour or for short notice we will not able to provide you a quick service as our team/staff would not be available.

If you do not give us sufficient time, your security deposit will not be returned on that day but will be refunded within 12 hour to your bank account you provide, after we check the full room inventory and everything in the room should be in the same condition it was given.

A. Please take good care of the set of Keys given to you on arrival. If the keys are lost a INR 7,500 charge is applicable. We need to change the door lock and also get a carpenter to do the job. This is done to ensure the room is secure for our next guest staying at our resort. Alternatively you can do the same. The keys must be given to the Front Desk during checkout.

A. As we only rent to one group of people at a time, we only provide one set of keys. This also decreases the probability of losing the keys and increases security.

A. Each room has a maximum occupancy which is clearly mentioned on the website. We can’t exceed this maximum occupancy even if you are willing to adjust as it affects our service.

A. Despite our unconditional love for pets, we are aware that many of our guests don’t share our love. Therefore, we do not service pets at our Resort.

A. Once the room has been inspected and we check that everything is in order and all bills have been settled then, the Front Desk will return your security deposit to you during check out.

A. Strictly depends on the request: The decorator cannot drill/hammer nails to the wall. It must be done using a tape or by tying, which will not leave any marks. If any damages are done to the wall we will charge you full price towards fixing + one full day's rent + service charges + our time spent repairing it.

A. No. All our guest rooms are strictly non-smoking. There are smoke detectors/alarms at the top of every room which is difficult to put off once it’s triggered. We request you not to smoke in the bedrooms as it will take one hour to put off the loud buzzing sound of the alarm once it goes ON. We have large garden space where you can enjoy smoking, please ask for an ash tray and dispose of your cigarette buds in the bins provided.

A. If you damage/dirty/break anything at the villa you have to fix it or pay for it. Please note upon check out we need the rooms retuned to us in the same condition it was given to you so we can provide the same service for the next guest. If any item is broken/ damaged the guest has to pay for the item. If any linen/ towels are stained, we request the guest to either clean the stains before checkout or pay us the full price of a new towel.

Villa Calangute Resort is located only a 10 minute walk to Calangute Beach.

See our villa locations on the Map here

A. All these facilities are within 5 minutes walking distance or 400mtrs from the villas.

A. We are positive that the travel industry will rebound and when it does we want to ensure that your safety, comfort, and well-being are our top priorities. Although we have been under lockdown, we have not been complacent but working tirelessly on our COVID-19 Preventative Plan to ensure our villas and resort are safe for all our guests, staff and family. These are some of the measures we have put in place to protect our family run business:

During the lockdown:

• During the lockdown we have deep cleaned all our guest rooms, garden, common areas and swimming pool to ensure the highest of cleanliness.
• We have done essential maintenance such as painting the properties and checking that equipment is in excellent condition and performed pest control. It is important to us to keep our villas and resort in great shape and operating smoothly so when this unprecedented times ends, we will be ready to welcome you.

Post lockdown:

• As COVID-19 travel bans and restrictions start to lift, we know you are planning your next trip to Goa and realise that your needs have evolved. Cleanliness has always been our top priority but our cleaning protocol has been taken up a notch or two.
• We have enhanced our cleaning methods by adopted a daily 2-step approach to the cleaning of high touch surfaces such as floors, bed posts, tables, hard-backed chairs, doorknobs, handrails, light switches, remotes, wardrobe and cabinet handles, desks, toilets, sinks, bedside tables, kitchen and bathroom surfaces. The 1st step is to CLEAN the area by removing any visible dirt, and then the 2nd step is to DISINFECT the area with cleaning products.
• The rooms and common areas are cleaned daily and sanitized using dettol.
• We air and ventilate each room after cleaning.
• We have not only followed industry guidelines for cleaning our holiday homes but taken extra precaution. Extra staff hygiene practices are being implemented. All our staff wears face masks and instructed to wash their hands thoroughly with soap for at least 20 seconds at several internals throughout the day.
• The staff’s temperature is checked daily using a contactless thermometer and any signs of a COVID-19 are monitored.
• We have instructed our staff to maintain social distancing of a minimum of 1.5m.
• We have kept hand sanitizers at all entry points of the property.
• Additional cleaning products available in guest’s rooms, with dettol sprays kept in each bathroom.
• In order to limit interactions during your holiday, the same supervisor will check you in and out of the property. We are recommending that all paper work such as IDS and C forms are submitted online prior to check in. Although the World Health Organisation (WHO) states that there is no evidence to suggest that the virus can be spread via bank notes or coins but we suggest that all rental payments should be cleared online before check in for contactless service optimization.
• Housekeeping is done daily; we will ensure that you have the same housekeeper throughout your stay to limit the number of people that you come into contact with. Alternatively, you can opt out of housekeeping.
• Towels, linens and other items that go in the laundry – Our laundry service has been instructed to wash items using the hottest setting and dry items completely.
• All our properties have a fully stocked first aid kit. Encase of emergencies the phone numbers and addresses of nearby hospitals and health care centres are mentioned in the Property Handbook so you know help is nearby if you need it.
• At the resort, we have adopted a plated breakfast rather than a buffet to avoid communal serving utensils. Lunch and dinner are a-la-carte.
• At the villas, of course they are self catered so you can prepare your own food or order in from the local takeaways so no need to sit in crowded restaurants unless you wish to.
• In short, the best protection is to be SAFE, be SMART and be KIND.

A. NO. Govt Guideline are subject to changes every month.

A. This is done for your own safety.

The World Health Organisation recommended chlorination level of 15mg.min/litre is sufficient to kill non-enveloped viruses such as poliovirus, rotavirus and coxsackievirus, and an enveloped virus such as Covid-19 would be inactivated at even lower levels, the document says.

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